Adobe Acrobat: Help! My client cannot see my annotations on a PDF file


Newer Adobe Acrobat files do not often play nice with older versions of Acrobat. Sometimes you may receive a file, add annotations in Acrobat 8 or 9, save it, then send it to someone who is using Acrobat 6 who cannot see the changes you made.

The workaround for this is to re-print the file to PDF.

  1. Go to File -> Print…
  2. Make sure to select “Document and Markups” as shown below:
    SS-2010.09.16-12.02.24
  3. Click OK.

Why does this work? When you “save” a PDF file, it is saved as the version of the program you are using. When you “print” a PDF file, it is compatible with versions back to 5.0 (released in 2001).

The only caveat is that your annotations are now hard-coded and therefore cannot be changed in the resulting file.

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